Shipping Policy

Last Updated: June 13, 2026

Thank you for shopping at [MYSTIFY]. We are committed to delivering your orders quickly, safely, and efficiently. Below are the details of our Shipping Policy, outlining our processing times, delivery expectations, and shipping rates across India.

1. Order Processing Time

We understand you want your items as soon as possible.

• Standard Processing: All orders are processed and prepared for shipment within 1 to 2 business days (excluding Sundays and national holidays) after receiving your order confirmation email.

• Order Cut-off: Orders placed after 2:00 PM IST will begin processing the following business day.

• Notification: You will receive a secondary notification via email or SMS once your order has been handed over to our logistics partner and officially dispatched from our facility.

2. Shipping Methods & Delivery Timeframes

We partner with reliable national courier services to ensure your package arrives securely. Our estimated delivery timelines depend on your geographic location:

Shipping Region	Estimated Delivery Timeframe
Metro Cities (e.g., Bengaluru, Mumbai, Delhi, Chennai)	2 to 4 business days
Tier 2 & Tier 3 Cities	4 to 7 business days
Regional / Remote Areas (e.g., Northeast, J&K)	7 to 10 business days

Please Note: These delivery timeframes are estimates provided by our shipping partners and are non-binding. While we make every effort to ensure timely delivery, regional restrictions or high-volume festive seasons can occasionally impact timelines.

3. Shipping Costs

We believe in transparent, straightforward pricing. Shipping fees are calculated at checkout based on your order total:

• Standard Shipping: A flat delivery fee of ₹99 applies to all orders under ₹1,499.

• Free Shipping: We are happy to offer Free Standard Shipping on all orders across India with a total value of ₹1,499 and above (after any discounts are applied).

4. Tracking Information

Once your order is packed and dispatched, tracking your journey is simple:

• Tracking Link: You will automatically receive an email or SMS containing a unique tracking number and a direct link to the courier partner's portal (such as Delhivery, Blue Dart, or Xpressbees).

• Activation Delay: Please allow 24 hours for the tracking status to update on the courier website after receiving your initial dispatch notification.

5. Delivery Issues and Delays

While we strive for perfection, unexpected shipping disruptions can sometimes occur. Here is how we handle common delivery issues:

• Unexpected Delays: In the event of extreme weather conditions, government restrictions, major public holidays, or unforeseen logistical bottlenecks, delivery may take longer than estimated. We appreciate your patience during these rare occurrences.

• Incorrect Shipping Address: We are not responsible for delivery failures if you provide an incorrect or incomplete address during checkout. If a package is returned to our warehouse due to an invalid address or unpaid Cash on Delivery (COD) refusal, secondary shipping charges may apply to re-ship the item.

• Damaged or Missing Packages: If your tracking link shows your package was delivered but you have not received it, or if your items arrive damaged during transit, please contact our support team immediately.

6. Contact Us

If you have any questions regarding your order status, delivery delays, or need help updating your shipping preferences, please reach out to us:

• Brand Name: [MYSTIFY]

• Support Email: [ullasps58@gmail.com]

• Response Time: We aim to reply to all shipping-related inquiries within 24 hours.